Archive for month: Aug 2018

How it works: Refer a Friend

TrueCom Infographic Refer a Friend Explainer


Refer a Friend to our product and we will credit your account to the value of your friend’s first month’s data spend. You could have FREE internet every month, by making use of this TrueCom Refer a Friend Promotion. Terms and Conditions apply.

Once you refer a friend and they successfully sign up for a TrueCom internet service, we will provide a once off credit to your own account, to the same value as your friends monthly recurring billing. It’s as simple as 1-2-3.

Log into your Customer account portal and click on the “Refer a friend” button.
Then simply follow the instructions.

This excludes any once off costs like hardware and installations. The referral process is deemed to have been successful after we have collected any upfront costs and the first month’s billing from your friend. Your account will be credited within 10 days from this date. There is no limit to the number of friends you can refer.

There is no limit to the credit that can accumulate on your account. Credit may not be exchanged for cash or a refund. Credit may only be utilized against your own data usage and cannot be shared across accounts. TrueCom reserves the right to amend or terminate this promotion at any time and at its own discretion.
What are you waiting for? Go on… Refer A Friend! T&C’s apply.

*Credits only issued to the full amount of your current billing in consecutive order should your friend choose a package that is above your recurring monthly bill.

How To: Pin Location 📍

Step by Step process for pinning your location (drop a pin on google maps):

How to pin your location Step 1

Step 1: Visit: truecomm.co.za 

Step 2: Hover on the Support button in the main menu and click on the google maps sub menu button (https://www.google.co.za/maps)  🗺

Pinning your location explainerPinning your location explainer

Step 3: Find your location by searching for your home address or city near you 🔍

Pinning your location explainerPinning your location explainer

Step 4: Find your home and make sure you click on the roof of your home 🏠

Step 5: Copy the coordinates in the bottom popup bar and send it to us 📩 you can view our wireless and fibre packages pricing by clicking wireless internet or fibre internet

Pinning your location explainer

Alternative for Step 5: After clicking on the roof of your home copy your coordinates from the left tab and send it to us.