fbpx

Telkom ADSL vs TrueCom Fibre πŸ†š

Person using TrueCom internet through a laptop while drinking coffee

Telkom ADSL is not the solution for internet in South-Africa especially in the North-West anymore. Back in the day when Telkom had the monopoly on internet and telephone services, they where on top of their game. But as time went by and new technologies came to surface, Telkom seemed to be too comfortable with their market share at the time and after years of negligence Telkom has put themselves in a position where other internet service providers especially small ones, like TrueCom are taking a piece of their market share.

Check this article on MyBroadband -> Telkom is killing itself

Companies like TrueCom are small but motivated to make a difference. These small internet service providers are also being acquiredΒ  by bigger companies like Herotel, who has already acquired more than 30 ISP’s! Herotel is really looking to shake things up and fix what telkom has neglected to do.

Read more on Herotel here -> Herotel Vision – “Everyone Connected”

The showdown: Telkom ADSL vs TrueCom Fibre

Telkoms UNLIMITEDhome lite internet package:

  • Starts at R649
  • Uncapped (FUP Applies)
  • 24 Months contract required
  • 10 Mbps download
  • Up to 5 Mbps upload
  • Line rental included

Telkoms Fair Usage Policy:

Telkom ADSL vs TrueCom Fibre πŸ†š 1

As you can see in the first column Telkom starts throttling from 100 GB and throttles their home lite 10 Mbps clients to a 2 Mbps line speed. At 150 GB these clients get throttled to a 1 Mbps line speed and at 200 GB to a ridiculous 0.5 Mbps line speed!

All this information can be found in the Telkom T&C here

Pros:

  • Good price
  • Uncapped
  • National Footprint
  • Line rental included

Cons:

  • 2 Year Contract (if you sign up your stuck with Telkom)
  • Fair usage policy starts at 100 GB
  • Major throttling at FUP = 2,1 or 0.5 Mbps
  • Telkom customer service (ask anyone who has experience with Telkom CS)
  • Copper Theft – has left some clients without internet for more than 4 weeks!

TrueComs 10-1 Fibre internet package:

  • Starts at R510
  • Uncapped (FUP Applies)
  • Month to Month contract
  • 10 Mbps download
  • 10 Mbps upload
  • No telkom telephone line required

TrueComs Fair Usage Policy:

10 | 5 | 2 | 1 Fair Usage Policy based on 20 GB/4Days

So TrueComs system does a real-time FUP enforcement.

What this means is that the system constantly checks what your usage was the past 96 hours (4 days), and according to that usage puts you in one of the following brackets 10 | 5 | 2 or 1 Mbps.

So if at this moment your usage in the past 96 hours (4 days) was more than 20 GB & less than 40 GB you are throttled to a 5 Mbps line speed. If your usage in the past 96 hours was more than 40 GB and less than 60 Gb you are throttled to a 2 Mbps line speed and if your usage was more than 60 GB you are throttled to a 1 Mbps line speed.

What this means?

You can use up to 150 GB without being throttled if you manage your usage correctly.

You can use up to 300 GB if managed correctly with a throttled 5 Mbps line speed before you get throttled to the 2 Mbps! Thats 3 Times the data usage before you get to the same throttle level as Telkom – Telkom throttles to 2 Mbps at 100 GB.

Pros:

Cons:

  • Subject to Fibre availability in your area
  • Regional footprint (North-West)
  • Once-off Installation costs at R1000-R2000

Conclusion:

TrueCom offers a more reliable, cheaper, faster service for R139 Cheaper vs Telkom.

TrueComs Customer service is also much better vs Telkoms. (Check TrueComs Google Reviews here)

TrueCom is looking to grow extensively after becoming a part of Herotel, where as the articles on Telkom suggests that their time has come.

Living in the North-West?

Contact TrueCom to find out more or choose a package from here and fill in the form!

It’s that easy! We offer VOIP (Telephone solutions) as well that doesn’t require a fixed telephone line, only internet!

Living somewhere else?

Contact Herotel to get connected to one of their acquired ISP’s!